This privacy policy ("Policy") outlines how Voltageitlabs ("the Company," "we," or "us") collects, uses, and protects
the personal information of individuals who visit or use our website and custom software development services ("Users," "you," or "your").
We are committed to safeguarding your privacy and handling your personal information in accordance with applicable data protection laws.
By using our website or services, you consent to the practices described in this Policy.
Information We Collect
Personal Information: We may collect personal information such as your name, email address, phone number, company name, business information,
and any other information you voluntarily provide when you:
Fill out contact forms or request consultations
Request information about our software development services
Engage us for custom web, mobile, or backend development projects
Communicate with us via email, phone, or other channels
Subscribe to newsletters or updates
Project and Business Data: When you engage our software development services, we may collect and process:
Business requirements, specifications, and project documentation
Access credentials to systems, APIs, or platforms we integrate with (with your permission)
Data necessary to build, test, and deploy your custom software solutions
User feedback, bug reports, and feature requests
System usage data and performance metrics for optimization purposes
Industry-specific data relevant to your project (e.g., e-commerce data, healthcare records, financial data, educational content)
Usage Information: We may collect non-personal information about your interactions with our website,
such as your IP address, browser type, device information, pages visited, and browsing patterns. We may use cookies or similar technologies to collect this information.
Use of Information
We use the information we collect for the following purposes:
To design, develop, deploy, and maintain custom software solutions including web applications, mobile apps, backend systems, and APIs.
To provide software development services including AI integrations, automation solutions, and system integrations.
To integrate your software with third-party services, platforms, APIs, and databases as required for your project.
To communicate with you, respond to your inquiries, schedule consultations, provide project updates, and deliver customer support.
To test, debug, and optimize software applications we develop for you.
To personalize and enhance your experience on our website and within the software solutions we build.
To send you information about our services, project updates, technical documentation, and relevant content, subject to your preferences and applicable laws.
To analyze, improve, and enhance our development processes, service offerings, and technical capabilities.
To protect our rights, enforce our terms and conditions, and comply with legal obligations.
We will not sell, rent, or lease your personal information or business data to third parties unless we have your explicit permission or are required by law to do so.
Data Security
We understand the sensitive nature of business data and software systems. We implement industry-standard security measures to protect your information, including:
Encrypted data transmission (SSL/TLS) and secure storage
Secure development practices following OWASP guidelines
Secure API integrations with authentication and authorization controls
Access controls, role-based permissions, and authentication mechanisms
Regular security audits, vulnerability assessments, and code reviews
Secure hosting infrastructure with firewalls and intrusion detection
Compliance with industry best practices and data protection standards
However, no data transmission over the internet or electronic storage method is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Third-Party Services and Integrations
Our software development services may involve integrating with third-party platforms, services, APIs, and tools such as payment processors,
cloud hosting providers (AWS, Azure, GCP), analytics platforms, e-commerce systems, CRM software, and other business applications. When we integrate with these platforms on your behalf:
We access only the data necessary to provide our services and build your requested functionality
We follow each platform's data handling, API usage, and security requirements
You are responsible for reviewing and agreeing to each third-party platform's privacy policies and terms of service
We are not responsible for the privacy practices or data handling of these third-party platforms
We may use third-party development tools, libraries, and frameworks in accordance with their respective licenses
Our website may also contain links to third-party websites or services that are not operated by us.
We encourage you to review their privacy policies before providing any personal information.
Data Retention
We will retain your personal information and project data for as long as necessary to fulfill the purposes outlined in this Policy, maintain the software we've built for you, provide ongoing support and maintenance services, unless a longer retention period is required or permitted by law.
We may retain project documentation, code repositories (in accordance with licensing agreements), and technical specifications to comply with our legal obligations, resolve disputes, enforce our agreements, and provide warranty or support services.
Upon termination of services, we will work with you to transfer source code, documentation, and data according to your project agreement and contractual terms. Secure deletion of sensitive data will be performed upon request where contractually appropriate.
Intellectual Property and Code Ownership
Ownership of software code, designs, and deliverables will be defined in our project agreements. Generally:
Custom code developed specifically for your project is typically transferred to you upon final payment, unless otherwise agreed
We may retain rights to reusable components, frameworks, and general development tools we create
Third-party libraries and open-source components remain subject to their original licenses
Project-specific data and business logic remain your intellectual property
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect
personal information from children. If you believe that we have inadvertently collected information from a child,
please contact us, and we will take appropriate steps to remove the information from our systems.
Your Rights
Depending on your location and applicable data protection laws, you may have the right to:
Access, correct, update, or delete your personal information
Object to certain processing activities or request restriction of processing
Request data portability (receiving your data in a structured, commonly used format)
Withdraw consent where processing is based on consent
Lodge a complaint with a data protection authority
To exercise these rights, please contact us using the information provided at the end of this Policy. We will respond to your request in accordance with applicable data protection laws.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.
We take appropriate measures to ensure your data is protected in accordance with this Privacy Policy and applicable laws, including using standard contractual clauses or other approved transfer mechanisms where required.
Changes to this Policy
We reserve the right to update or modify this Policy at any time. Any changes will be effective upon posting the revised
Policy on our website. We encourage you to review this Policy periodically for any updates. Your continued use of our
website and services after the changes indicates your acceptance of the revised Policy. For material changes, we may provide additional notice such as email notification.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact
us at [email protected]. We will respond to your inquiry within a reasonable timeframe.
By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.